blocway Platform Privacy Notice

This page describes what we collect when you use blocway and how we keep that data protected. We at blocway handle your personal information—email, identity documents, payment details, transaction history—with standard encryption and anti-fraud procedures. Your data is not shared with third parties except where required by law or to process your account and withdrawals.

Our blocway platform collects information necessary to verify your identity, process your deposits and withdrawals, and prevent fraud. We use Know-Your-Customer (KYC) verification, which requires your name, address, and identity document. We also track your game activity, login timestamps, and payment transactions. This information remains in your blocway account and is encrypted in our systems.

We understand that privacy concerns matter. This notice sets out exactly what we collect, how we use it, and what rights you have regarding your data. If you have questions about our privacy practices or wish to request access to your data, contact our support team via email or in-app help.

What We Collect When You Use blocway

We collect personal information when you register an account on blocway. This includes your full name, email address, date of birth, contact number, and residential address. We require this information to verify your identity and comply with Know-Your-Customer regulations in supported jurisdictions.

When you fund your blocway account, we collect information about your payment method. If you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation details from your digital wallet. For bank transfers via e-wallet, mobile banking, local payment, or online payment, we collect your account number and bank details. We also collect e-wallet transaction references if you use that payment option. This payment information is encrypted and stored securely.

We track your activity on blocway. This includes your login history, game participation, stakes placed, settlement results, and withdrawal requests. We also collect information about your device—browser type, IP address, operating system—to detect fraud and maintain account security. Your transaction history remains in your blocway account indefinitely.

We do not intentionally collect sensitive data such as health information, financial records beyond payment details, or biometric data. If you provide such information in support communications, we use it only to resolve your issue and then delete it.

Identity Information: We collect your name, address, date of birth, and identity document to verify your account during KYC verification.
Payment Details: We store encrypted payment information for deposits via mobile banking, local payment, online payment, or bank transfers from e-wallet, mobile banking, local payment, online payment.
Activity Log: We track your blocway login history, game participation, transaction timestamps, and withdrawal requests for fraud prevention.
Device Information: We collect your IP address, browser type, and operating system to detect unauthorized access and maintain account security.

How We Use Your Data on blocway

We use your personal information to operate and improve our blocway platform. Your identity information enables account verification, payment processing, and compliance with gaming regulations in supported jurisdictions. Your activity log helps us detect fraud, prevent account abuse, and investigate disputes.

Your payment information allows us to process your deposits and withdrawals accurately. We verify your payment method before crediting your blocway account and confirm settlement details before releasing funds. We do not store full payment credentials such as credit card numbers or bank passwords.

We use your device information and login history to maintain account security. If we detect unusual login activity—a new device accessing your account from an unfamiliar location—we may send you a verification email or alert. This is a security measure to protect your blocway account.

We do not use your data for marketing purposes without your explicit consent. We do not sell your personal information to third parties. We may share anonymized, aggregated data (for example, total user count or average transaction volume) with service providers, but this data does not identify you individually.

Your blocway data is encrypted and protected

We use standard encryption (SSL/TLS) to protect your personal information in transit and at rest. Your identity documents and payment details are stored in encrypted form and are not accessible to our support team.

Data Storage and Third-Party Processors

Our blocway servers may be located outside your jurisdiction. Your data is stored in encrypted form on secure servers with restricted access. We maintain standard backup and disaster-recovery procedures to protect against data loss.

We work with third-party service providers to operate blocway. These include payment processors, identity-verification vendors, and anti-fraud services. We share only the minimum information necessary for them to perform their function. For example, we provide your identity document to a verification vendor, but that vendor does not receive your payment history or game activity.

All third-party processors are required by contract to maintain strict confidentiality and use your data only for the purpose we specify. We do not allow them to share your information with other parties or use it for their own purposes.

We may disclose your data if required by law—for example, if a court orders us to provide information relevant to a legal investigation. We will notify you of such disclosure where we are legally able to do so.

Your Rights Regarding Data on blocway

You have the right to access your personal information stored on blocway. You can download your account history, transaction details, and KYC verification records from your account dashboard. If you need additional data or have questions, contact our support team.

You have the right to request corrections to inaccurate information. If your name, address, or contact details are incorrect in your blocway account, update them via your account settings or request our help team to assist.

You have the right to request deletion of your blocway account and associated data, subject to legal requirements. If you request account deletion, we will close your account and remove your data within a reasonable timeframe. However, we may retain transaction records for a period of time to comply with anti-money-laundering regulations and legal holds.

You have the right to withdraw consent for data processing. If you do not consent to our collection and use of your data, you cannot maintain a blocway account, as this data is necessary to provide our service.

Cookies and Tracking on blocway

Our blocway platform uses cookies to maintain your login session and remember your preferences. These are essential cookies required for the platform to function. When you log in, we set a session cookie that expires when you log out or after a period of inactivity.

We also use analytics cookies to measure how users interact with blocway—for example, which game categories are most popular or where users navigate frequently. These analytics cookies are anonymized and do not identify you personally. You can disable analytics cookies in your browser settings without affecting blocway's core functionality.

We do not use third-party tracking pixels or advertising cookies on blocway. We do not track your browsing outside our platform or share your data with advertisers.

Our blocway Privacy Commitment

We at blocway are committed to protecting your privacy and operating transparently. We collect only the information necessary to verify your account, process your deposits and withdrawals, and prevent fraud. Your data is encrypted, not shared with third parties except where necessary to operate our service, and not used for marketing without your consent.

Your blocway account security depends on your cooperation. Use a strong, unique password and enable two-factor authentication if available. Do not share your login credentials with anyone. If you detect suspicious activity, contact our support team immediately.

blocway's services are available only where local law permits. Your use of blocway is voluntary. If you have privacy concerns, questions about your data, or wish to exercise your rights, contact our support team via email or in-app help. We will respond to your request within a reasonable timeframe.